Support - Travel Information

Campervans or Motorhomes are categorised in berths or in simple terms how many people they can sleep comfortably. All of the motorhomes details and features can be viewed on our website.

The luxury motorhomes are generally under 2 years old, mid-range vehicles can range from 3 to 5 years, whilst the budget vehicles are 5+ years. The specific age of the vehicle can be viewed on the website. All of the motorhomes undergo very strict and scheduled maintentence each time they are returned.

Yes – on each motorhomes webpage.

Child Restraints

Australia's law specifies:

Infants under 6 months old: must be restrained in a rear facing restraint.  

Children 6 months to 4 years old: must be restrained in rear or forward facing restraint.

Children 4 to 7 years old: must be in a forward facing restraint or booster.  

Children less than 16 years old: It is the driver's responsibility to ensure that passengers under 16 years of age are properly restrained in a seat belt or approved child restraint.

Common types of child/baby seats:

A baby restraint, or 'capsule' is a rear facing seat. This should be used until your child is at least 6 months old.

A child restraint is a rear/rearforward or forward facing seat with it's own belt system. This should be used until your child is at least 4 years old.

A booster seat is for children aged 4 - 7 years old.  If you have a booster seat that does not have it's own inbuilt seat belt system, ensure that you place the seat where there is a lap-sash belt.   

Children should be seated in the rear of a vehicle if possible, as it is safer. This is true regardless of the child's age, size or type of child restraint used.

Motorhome companies supply baby/child/booster seats for a small additional charge. Some motorhomes will not accommodate certain child seat types, please check on the motorhome page to check this, especially if you are bringing your own child seat.

As a general rule, if your child's head is higher than the back of the child restraint when seated, it's time to move them into the next type of child restraint.

By clicking on Terms and Conditions, you will see a section called “what is included” and another called “what is not included”

Yes - between all branches one-way rentals are permitted but a minimum number of days apply. Each company has different minimum day requirements, and any surcharges will show on your quote if applicable.

Yes, some of the motorhomes have a TV and DVD players. This is detailed on the web pages

All visitors require a passport that is valid for at least 3 months after their intended departure.  You will also require a visitors visa which will allow you to stay in the country for up to 3 months.

You should check with your local Australian embassy or consulate for the latest information.

Australians do not depend on tips for their income and tips are not expected for normal service, however you may wish to show your appreciation for extra special attention.

The departure tax fee is included with your international airline ticket. Children under 12 years and 24 hour transit passengers are exempted from this tax.

No courtesy transfers are not offered in Australia

No, unfortunately there are no vehicles that are suitable for wheelchair access. The vehicles are not wide enough inside for movement.